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HVAC contractor, heating repair and air conditioning contractor services in Massachusetts
I initially thought Mahdi did a decent job of replacing my old furnace and condensation unit with a new highly energy efficient Carrier >= 96.5 AFUE furnace and a 3.5 seer ton condesation unit for my AC . He seemed knowledgeable and his quotes seemed competitive. He also helped me fill the MASS SAVE energy rebate form. He persuaded me to give him a 5 star rating on thumbtack and I had initially given him a 5 start. My furnace gave a burning smell every time the heat was ON. Mahdi told me that it is the oil in the new blower and the smell would go away after a week. It is almost 2.5 years now and the smell of burning oil hasn't gone away.I got busy and the heating seemed to work and I never bothered to chase him on this. This winter my heating system started short cycling and frequently hits the limit control and limit control lockout. I have shown my system to a few experts and they all have concluded that the it is the result of the shabby work done during installation. The flex pipe return that feeds back into the furnace kind of constricts the airflow and is hurting the heating system. I used to have an aluminium sheet metal elbow prior to the new installation.I called Mahdi to see if he can correct/fix it for me. This is where it went southwards. He kind of became argumentative and agitated and doesn't wanna own up what he has done. I won't be working this guy again. I am disappointed with this company for cutting corners and not doing what is supposed to be right..Now, I have to figure out to replace the blower(which has gone bad because of this design) and the Return at my own cost
Mahdi and his team were extremely professional.. After my heating system broke down , they came in quickly and gave me an accurate assessment and a quote which was much better than other companies.. They were able to diagnose the problem and how to address it . They were accurate on timing and the installation took 1 day which was also a rainy day!! Extremely happy with the service..
I highly recommend this Company for any heating / cooling issues
I have to say from the minute he answered the phone he was friendly, knowledgeable, empathetic and accommodating. I called when my central A/C unit broke, mind you I'm at home with a broken ankle in a hot boot, and he called me back right back within the hour. Came right to house to take a look, turned out I needed the outside unit replaced. He found the best way possible to help me out and the cheapest by far. He ordered the parts, came back the next morning, fixed it in a matter of probably an hour and half. Great warranty and guarantee, very personable, will definitely keep his card on hand and tell everybody about him.
I would highly recommend Soumadel Services. Mahdi helped service my older Central Air unit that wasn't functioning. I appreciate that he fit me into his busy schedule on very short notice. He got our system back up and running very quickly. I have nothing but positives to say and whenever I need someone for an HVAC repair Mahdi will be the first place I call.
Very positive experience with new A/C installation in our 120 yrs old house.
- kind, respectful and crew is the same.
- knowledgeable about systems and helped us choose what would make more sense in our house.
-completed the work in less time than anticipated.
- minimal disruption to the house other than the expected dust. There are negligible cosmetic repair to do, and no wires on the outside of the house. Did not expect it and am thrilled about it.
- did not promise what he could not deliver. Obviously takes pride in a job well done. Stands by his work and tried to solve issues when they come up.
- Outstanding with following up.
I had some hesitance at the beginning when he was late for an appointment for an estimate. I am very glad I went past that because he was early for everything else and turned out to be in the top two professional contractors I have ever worked with. I recommend without hesitation.
Mahdi was incredibly knowledgeable and easy to work with, and easy to get a hold of if you have questions. My central AC installation was completed quickly and professionally. Mahdi came the next day to check the work, make sure everything was cleaned up, and answer all my questions. Honestly, I expected it to take longer and cost more. As a woman, I look for someone who won't talk down to me, or assume I wouldn't understand. Mahdi explained everything in detail, including what would be involved in maintenance going forward.Since it was put in early in the season, he even called as soon as the weather got hot, to make sure I was happy with it!
Let me first say that I'm a new home owner of a house with a water heating system I know nothing about and it wasn't working in the morning. I called and he offered to come in a couple hours. Meanwhile, I realized I had shut it off because the red shut off switch was next to the kitchen light switch. I turned it on and all was well. He didn't have to fix my system but he did come and schooled me a bit about my system and answered all my questions I wanted to know. He didn't even charge me for coming out on a weekend morning. I will use him again if and when my system needs real repairs.
Mahdi installed a new HVAC system in our home. The house is 100 years old and the project was challenging. Mahdi was always able to find solutions and overcome obstacles. He gave us a very good quote and was able to complete the project within the original estimate. Always pleasure to communicate.
Soumadel Air Conditioning’s professional staff of highly-trained, NATE-certified technicians help you to anticipate issues before they cause problems to save you from costly repairs.
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